ABOUT US
Welcome to Ferguson - A Patio Outlet. We started our business in1987 when we started displaying our hand made Oak Patio Furniture at State and County Fairs across the United States. Skip & I traveled the country for many years doing the fairs & and home shows, over the years we other items that blend with our Patio Furniture that we added to our Patio Furniture Line. Unfortunately, Ron that hand crafted our original Oak Patio Furniture retired and so we offered other paito furniture options. We carefully select any new items as we want to always maintain the highest Quality on any thing we may offer to our customers. We work with the Factories to provide direct shipping and discounted pricing by shipping factory direct. All of our Items are First Quality with Factory Warranties. In 1996 we went "High Tech" and set up our first Internet site. We've enjoyed watching the Internet Grow in these years. We hope you enjoy our store.
Over the years, we have added so many items, that we find it impossible to print catalogs. Just bookmark our site and you'll have a copy of our ever changing catalog at your finger tips.
Just like Ron, our original builder, we have retired from the Fair and Home Show business, we just cannot do as much as we used to - guess that goes with getting older. But we still offer wonderful Patio Furniture and Umbrellas via the internet shipped Factory Direct to your home.
Patti & Skip Ferguson
Ferguson - A Patio Outlet 1425 South Fourth Street #F53 - Oceano, CA 93445
Please note - no showroom at this location
Customer Service - 8AM to 5 PM Pacific Time Monday - Friday - 805-773-6983 or email
We offer a SECURE SERVER for your credit card processing. We accept Visa, MasterCard, Discover and American Express. Credit cards are processed just prior to the time we ship. We also accept personal checks and cashiers checks from mail or phone orders. You may call us at 805-773-6983 to place a phone order, if we are out, please leave a voice mail message and we will return your call promptly. Don't forget to tell us where you are calling from so we can allow for time zone changes!
In order to keep shipping costs down - we ship factory direct.
We work closely with the manufactures to insure timely delivery and list where possible the estimated time from receiving your order to shipping time. UPS or Truck delivery time depends on where you are located in relationship to each factory. Ferguson - A Patio Outlet - is not responsible for any changes in the estimated shipping or arrival of the items. Shop early to assure timely arrival. In the event of a late delivery, print a picture of the item from our site and put it in a nice card and tell the person the gift is on its way!
We currently offer ground shipping on our website, if special shipping time is requested, please contact us at 805-773-6983 9 AM to 5 PM Pacific Time, Monday to Friday and we will work to arrange special expedited shipping after quoting the increased shipping costs.
We ship most items UPS right to your door. We use Commercial Truck lines for shipping our larger items which are too large for UPS handling.
Commercial truck line deliver what is referred to as "Curb side delivery" - if you require additional services in delivery such as inside delivery or lift gate service, there will be an extra charge for these services. Lift Gate Fees average $45 and inside delivery depends on where they have to delivery and are at your responsibility.
Shipping is charged based on weight & size of item on shipments to addresses in the 48 Continental United States. Please call for shipping costs to Alaska, Hawaii and Puerto Rico. Canada: We are able to ship many of our items to Canada, if interested in Canadian shipping - please email us what items and what province and we will respond with shipping costs prior to processing any orders. All items are shipped insured. If damage is done in shipping, please report to us within 48 hours as we need to contact shipper to file damage claim forms. Replacement of damaged parts or pieces will gladly be sent to you at no cost.
Items covered by warranty are covered by Factory Limited Warranties. For copies of specific product Factory Warranty. Below are links to several Factory Warranties, if you do not see your product or unsure which applies to your item and would like a copy, please feel free to email us and we will forward the warranty information to you.
Casita & PatioMate Screen Enclosures & Screenhouses ** Fiberbuilt Umbrella Warranty ** Galtech Umbrella Warranty
Ferguson A Patio Outlet is a California based Sole Proprietorship and as such is required to collect sales taxes for shipments in California. If the shipping address is other than California no sales taxes will be charged. It is up to you if your order is shipped to other than California to comply with applicable sales tax in your state, as we do not collect or file sales taxes except for California.
Return Policies Click here to see our return Policy and Procedures
We ship within the continental United States. Alaska and Hawaii will be subject to additional shipping costs.